FAQs

Do you only offer charcuterie?

Nope! While cheese and meats are a staple, we also offer plant-based, brunch, snack, and sweet-themed grazing options, including kid-friendly and custom carts. We work with you to create the taste styling of your event or gifting.

Where are you based?

We’re based in San Jose, California, and serve the greater Bay Area. Travel fees may apply for services outside a 15 mile radius.

How do I order cups or boards?

You can order directly through our website through the “booking'“ button and selecting which service you would like to book.

Can I pick up my order?

Yes! Pickup is available from our licensed prep kitchen. Free delivery is available up to 15 miles.

What’s the lead time for ordering?

Individual Cups, Boxes and Custom orders: We kindly ask for at least 72 hours notice with full payment upon booking confirmation. If order is larger than 100 guests, we recommend 2 weeks notice.

Charcuterie Cart Services: We ask 2–4 weeks in advance for cart service or orders larger than 100.

• Deposit: A 50% deposit is required to secure your event date.

• Final Payment: The remaining balance is due 7 days prior to your event.

What’s your cancellation policy?

Individual Cups and Boxes: Orders canceled with less than 72 hours’ notice may be subject to a 10% administrative fee.

Charcuterie Cart Services: Cancellations: Orders canceled 7 days before the event are eligible for a refund, minus a 10% administrative fee. Cancellations made within 7 days are non-refundable but may be eligible for credit toward a future booking.

How is food kept fresh during events?

We follow food safety protocols including refrigeration during transport and insulated, iced service trays when needed.